Refund policy
Last updated: October 2026
All sales are final on digital products
All products sold on this website are digital downloads (ebooks). Because digital files are delivered instantly and cannot be "returned" once accessed, all sales are final.
We do not offer refunds, exchanges, or credits once a purchase has been completed and the file has been made available for download.
Why we have this policy
Digital products are non-returnable by nature. Unlike physical goods, a downloaded file cannot be given back. To ensure fairness to all customers, we maintain a strict no-refund policy.
We encourage you to read the available preview and product description carefully before purchasing.
Exceptions
We will gladly assist you in the following cases:
- Technical issue — if you cannot access or download your file after purchase, contact us within 7 days and we will resend your file or resolve the issue.
- Duplicate purchase — if you were charged twice for the same product by error, we will issue a full refund for the duplicate charge.
Before you buy
To help you make an informed decision:
- A free preview (table of contents and sample pages) is available on the product page.
- Product descriptions clearly outline the content, format, and file type.
Contact
For any purchase issue, reach us at: contact@unloopd.com. We respond within 24 to 48 hours.
By completing your purchase, you confirm that you have read and agree to this policy.
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